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Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to info@allorovineyard.com to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (503) 625-1978 for return instructions.

A 15% restocking fee will be applied to all canceled orders.
 

While the Alloro Tasting Room remains closed to visitors, we are continuously exploring ways to bring many of the things we all love about Alloro safely and directly to you. 

For members of our local community, we're now offering fresh produce packs paired with Alloro Vineyard Estate wines delivered right to your door. Courtesy of our friends at Pacific Coast Fruit, these produce packs include 15-20 pounds of fresh and seasonal fruits and vegetables, with new items appearing each week. Head to our ONLINE STORE or give us a call to reserve your Wine & Produce Pack today.

We will also be rolling out Online Interactive Tastings with our head winemaker, Tom Fitzpatrick. These small-group tastings will immerse tasters in the knowledge and process to “Taste Like a Winemaker”. Click HERE to reserve your spot in the next online tasting.

Lastly, we are continuing our shipping specials for local orders of 3+ bottles and national orders of 6+ bottles.

Click HERE to learn more about these new Alloro programs and our current offers.

Stay safe. Be smart. Cheers!